Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate, and disclose and make use of personal information

In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have in regard to your data.

About NLG

NLG (Next Level Globalization) is your language solutions partner. Our postal address is Ludwigstr. 47, 85399 Hallbergmoos, Germany. You can contact us by post at the above address, by sending an email to info@nlgworldwide.com or by calling us under +49.811.9986.8820.

The contact details of our Data Protection Officer are:

dpo@nlgworldwide.com,
3, Nikiforou Ouranou str., GR54627, Thessaloniki – Greece,
+30.2310.502.192

Personal Information we Collect

If you visit our website, we will automatically collect certain information about the device you are using via a selection of cookies, as explained in detail in our cookie policy. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using “Cookies”, which are data files that are placed on your device or computer and often include an anonymous unique identifier.

Additionally, if you would like to contact us through our website or express your interest in one of our job openings or partnership opportunities, we will collect certain information from you.  We refer to this information as “Contact Information”.

Below is a list of the Contact Information collected:

  • First and last name
  • Email address
  • Year of birth
  • Education degree & faculty
  • Your resume & cover letter (attachment)
  • Birthday
  • Mother tongue
  • LinkedIn profile
  • Website link
  • Phone number (land line, fax and mobile)
  • Skype ID
  • Country, city, street address (postal) and postal code
  • Your company name and your role in this company

Contact information is collected via web pages using encryption technology to help prevent interception by any third party.

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Contact Information.

How do we Use your Personal Information?

We use the Personal Information that we collect for the following purposes:

General contact. If you submit a new contact-us form, we collect your first name, last name and email address in order for our representatives to be able to communicate with you and provide you with the requested information or answers to your queries. We may also contact you via email to follow up on your interest and ensure that we have answered your request to your satisfaction. Upon submission of your query, an additional email will be sent to you to allow you to subscribe to our newsletter. This subscription is optional and you may choose to ignore it.  All actions described above are based on our legitimate interest in providing accurate information prior to any further steps and keeping you updated with the latest news about our company.

Newsletter subscription. If you sign up to the NLG newsletter, your first name, last name and email address are collected for our system to provide you with our newsletter, industry news, localization insights, and NLG updates. We may also email you several times for updated news and information. You will receive a confirmation email after your signup so that you can confirm your subscription request. In case you do not confirm the subscription email, NLG may follow up by contacting you via email to ensure that the confirmation communication was not lost by accident (spam filter, email server protection, etc.). You may opt out of our newsletter at any time using the unsubscribe option provided in our emails. Additionally, you may set your preferences on the notifications/news you want to receive via the link available in the subscription email. All actions described above are based on our legitimate interest in ensuring that we satisfy your request for information.

Career opportunity. The Contact information collected through our career application form will be used to get in touch with you for the job openings and for any follow-up communication regarding your interest in becoming a part of the NLG team. Your information will be processed by our HR department based on your consent which is requested prior to submitting the application form.

Partnership opportunity. The Contact information collected through our partnership opportunity system will be used to contact you regarding your interest in becoming a partner of NLG. The information is processed by our Supplier Management department. The Contact information requested in this form is collected to evaluate your professional experience and knowhow. None of the processing is carried out by automated systems nor is any profiling applied. All actions described above are based on our legitimate interest in evaluating your candidacy for partnership with NLG.

We use the Device Information that we collect to help us screen for potential risk and fraud (your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with our website, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above.

System/Service providers. NLG is using 3rd party systems and services to deliver functionality through our website. For example, our newsletter service is provided by a worldwide marketing automation platform. If one of these service providers needs to access information about you to perform services on our behalf, they do so under close instruction from us and in adherence to policies and procedures designed to protect your information.

We share your Device Information with 3rd party service providers though cookies. You may use our browser-based cookie control in our website to opt in/out of any of the non-mandatory cookies at any time, by using our Cookie Control

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our website’s data collection and use practices when we see a “Do Not Track” signal from your browser.

Your Rights

As a European resident, and according to GDPR, you have the following rights:

Personal information. As a data subject you have the right to: information, access, rectification, erasure, data portability, restrict processing, object, restrict automated decision-making, including profiling. To exercise any of these rights, please use our Data Subject Request Form .

Additionally, please note that we process your information to fulfill contractual requirements, or otherwise to pursue our legitimate business interests listed above.

Data Retention

If you subscribe for our newsletter, we will maintain your Contact Information active for news until you decide to unsubscribe. After that, your contact information will be maintained for our records, unless and until you exercise your right to erasure.

When submitting a simple query without subscribing to our newsletter, your Contact Information will be maintained for our records unless and until you exercise your right to erasure.

When applying for a career opportunity, your Personal Information will be stored and maintained for the duration of the evaluation of your candidacy. After that, your Personal Information will be erased unless you have qualified for present or future interviewing processes. In this case, your information will be maintained for our records and for future communication with you, unless and until you exercise your right to erasure.

When submitting your Personal Information via our partner opportunity, it will be stored and maintained for our records, unless and until you exercise your right to erasure.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy protection practices, if you have questions, or if you would like to make a complaint, please contact us by email at dpo@nlgworldwide.com or postal service using the details provided below:

Ludwigstr. 47 Munich Airport Business Park (Helios Building), 85399 Hallbergmoos, Germany