Case Study 02 – J2450 Linguistic Quality Assessment Implementation
Services Provided: Quality Management , Localization , Custom Technology
NLG has broad experience implementing and executing SAE J2450 linguistic quality assessment programs. We are engaged by clients to both independently measure our own delivered quality, and contracted by global manufacturers as a 3rd party specialist to assess their legacy translations and the ongoing work of their current vendors. NLG can help guide you on process, workflows, and follow-up improvement actions to ensure you maximize the potential of your quality activities.
Companies can face a number of challenges when trying to evaluate the quality of their translations and whether linguistic assessment can help with their overall localization activities:
- Receive subjective feedback from their field organizations regarding linguistic quality
- Lack subject matter knowledge of quality metrics and how they are measured and applied
- Struggle to make actionable changes based on reported results
- Need customized assessment data provided in a clear, timely, and flexible manner